A short grounding routine to steady your nerves before dialing an assistance office for the first …
Category:
Getting Ready to Call
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Getting Ready to Call
What to Know Before You Call Any Assistance Office for the First Time
by Diane Fosterby Diane FosterThe basic facts about hours, wait times, and phone trees that make a first call go …
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A simple framework for figuring out who to call, what to say, and what to have …
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Getting Ready to Call
How Much Time to Set Aside for Your First Call to an Assistance Program
by Sarah Nguyenby Sarah NguyenRealistic time estimates so a long hold or a slow intake process doesn’t catch you off …